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Call Center Supervisor, (1 - 3 yrs.), Abu Dhabi - United Arab Emirates

Tafaseel BPO - Responsibilities call center agents (Abu Dhabi)-Assist in the formulation of targets for individuals and teams-Hire and onboard new employees-Answer questions from staff and provide guidance and feedback-Anticipate escalation and take over calls when needed-Devise ways to optimize procedures and keep staff motivated-Measure performance with key met https://ift.tt/2IkwEw9

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