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Call Center Supervisor, (1 - 3 yrs.), Abu Dhabi - United Arab Emirates

Confidential Company - Responsibilities call center agents (Abu Dhabi)Assist in the formulation of targets for individuals and teamsHire and onboard new employeesAnswer questions from staff and provide guidance and feedbackAnticipate escalation and take over calls when neededDevise ways to optimize procedures and keep staff motivatedMeasure performance with key metrics s https://ift.tt/2IpfG02

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