Teleperformance - Supervise & analyze the call Logged as per the priority Deliver IT service management services in accordance with the process defined for ADGCC Check the incident reports and ensure that it is sent to respective stakeholder Track the SLA violation and ascertain continuous improvement in service delivery Facilitate prompt action during crisis Monito https://ift.tt/2MA0uLQ
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IT Manager, (4 - 7 yrs.), Al Ain - United Arab Emirates
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